Privacy Policy

1. Introduction

At Legal Dastavez, we respect your privacy and are committed to protecting the personal information you provide through our website, forms, communication channels and services.

This Privacy Policy explains how we may collect, use, store, disclose and protect information when you access or use the Legal Dastavez website or submit a request for our services.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

Depending on the service requested and your interaction with our website, we may collect information that is reasonably necessary to respond to your enquiry, process your request and provide the relevant service.

Information may include your name, mobile number, email address, residential or business address and other information submitted through our enquiry, registration or service forms.

Where required for a particular service, you may also provide identification information, business information, certificates, applications or other supporting documents.

We may also collect basic technical information such as your IP address, browser type, device information, operating system, pages visited and general website usage information.

3. How We Use Your Information

Information collected from you may be used for purposes reasonably connected with your interaction with Legal Dastavez.

This may include responding to enquiries, creating and managing accounts, processing service requests, communicating with you, verifying information and documents, processing payments and providing updates regarding your request.

Information may also be used to improve our website and user experience, maintain appropriate business records, prevent fraud or unauthorized access and comply with applicable legal or regulatory requirements.

4. Consent

Where consent is required for the processing of personal data, Legal Dastavez will seek consent in an appropriate and understandable manner.

Where processing is based on your consent, you may withdraw your consent subject to applicable law and any lawful consequences that may arise from such withdrawal.

Withdrawal of consent will not affect the legality of processing carried out before such withdrawal.

5. Sharing of Information

We may share relevant information with third parties where reasonably necessary to fulfil your request or operate our services.

Such parties may include service providers, professional partners, documentation or processing partners, payment providers, technology and hosting providers, communication providers and verification or compliance service providers.

Information may also be disclosed to government authorities, regulatory bodies, professional advisers or other parties where such disclosure is required or permitted by applicable law.

We aim to share only information that is reasonably necessary for the relevant purpose.

6. Service Fulfilment

Legal Dastavez may coordinate with independent service providers, professional partners, agencies or other third parties for the fulfilment of certain customer requests.

Information submitted by a customer may therefore be shared with the relevant party where such sharing is reasonably necessary to process or fulfil the requested service, subject to applicable law.

By submitting information for a service request, you acknowledge that such information may be shared for the legitimate purpose of processing and fulfilling that request.

7. Payment Information

Payments made through our website may be processed by authorised third-party payment gateways or financial service providers.

Payment providers may independently collect and process payment-related information according to their own privacy policies and terms.

Legal Dastavez does not ordinarily store complete card, banking, UPI or other payment credentials on its own servers.

Legal Dastavez is not responsible for the privacy practices, security systems or policies of independent third-party payment providers.

8. Cookies & Similar Technologies

Legal Dastavez may use cookies and similar technologies to maintain website functionality, remember certain preferences and understand how visitors use our website.

Cookies may also be used to improve website performance, maintain security and analyse general website traffic and interactions.

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of parts of our website.

9. Data Security

We take reasonable technical, organisational and administrative measures designed to protect personal information against unauthorised access, alteration, disclosure, misuse, loss or destruction.

Access to information may be limited to persons or service providers who reasonably require such information for legitimate business or service-related purposes.

However, no method of electronic transmission or storage can be guaranteed to be completely secure. Accordingly, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted through the internet.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including providing services, maintaining records, resolving disputes, preventing fraud and complying with applicable legal or regulatory requirements.

When information is no longer reasonably required and there is no legal requirement to retain it, we may delete, anonymise or otherwise dispose of it in accordance with applicable procedures.

11. Your Rights

Subject to applicable law, you may have rights relating to your personal data.

These may include requesting information about the processing of your personal data, requesting correction of inaccurate or incomplete information and requesting deletion of personal information where applicable.

Where processing is based on consent, you may also have the right to withdraw that consent, subject to applicable law.

You may also raise a grievance regarding the handling of your personal information or exercise other rights available to you under applicable data protection laws.

12. Children's Privacy

Our website and services are not intended to knowingly collect personal information from children in circumstances where parental or guardian consent is required under applicable law.

Where applicable law requires parental or guardian consent for processing a child's personal data, we will follow the requirements applicable to such processing.

13. Third-Party Websites

Our website may contain links to websites, applications, payment services or other platforms operated by third parties.

We do not control the privacy practices of these third parties.

You should review the privacy policies and terms of the relevant third-party websites before providing them with personal information.

Legal Dastavez is not responsible for the privacy practices, security systems or content of third-party websites.

14. Communication

We may contact you using the information provided by you for service-related purposes.

Such communications may include responses to enquiries, confirmation of service requests, payment or transaction information, service status updates, requests for additional documents and other important notices.

Where permitted by applicable law, we may also communicate information about services, offers or updates. You may opt out of promotional communications where an applicable opt-out mechanism is provided.

Opting out of promotional communication does not necessarily prevent us from sending essential service-related communications.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or business practices.

When changes are made, the "Last Updated" date displayed at the beginning of this Privacy Policy may be revised.

You are encouraged to review this page periodically to remain informed about how your information is handled.

16. Applicable Law

This Privacy Policy shall be interpreted in accordance with the laws applicable in India, including applicable data protection and privacy legislation.

The processing of personal data through our website and services will be subject to applicable legal and regulatory requirements.

17. Contact Us

If you have questions, concerns, requests or complaints regarding this Privacy Policy or the handling of your personal information, you may contact Legal Dastavez through the contact details provided on our website.